Description based on Specified Commercial Transactions Law

(Traveler’s Rights to Cancel the Contract)

1, Article 16 A traveler may, at any time, cancel the Subscription Type Organized Tour Contract by paying to us the
cancellation fee specified in Schedule I. In cases where the said traveler wishes to cancel the Communication Contract, we will accept payment of the cancellation fee by using the card of the Affiliated Company without obtaining the said traveler’s signature on the designated voucher.

2, Not withstanding the provision of the preceding paragraph, the traveler may cancel, in any of the following cases, the Subscription Type Organized Tour without paying the cancellation fee before the start of the Tour.
a. In cases where the Contract Content has been changed by us, but limited only to such cases where the changes
listed in the left column of Schedule II and other important changes;
b. In cases where the Tour Price is increased under the provision of Article 14, paragraph 1;
c. In cases where there arise such causes as acts of God, acts of war, civil commotion, suspension of Tour Services
by transportation and accommodation facilities, etc., orders from government and other public agencies, and other
causes, whereby it becomes impossible or highly unlikely to carry out the safe and smooth implementation of the
Tour;
d. In cases where we fail to deliver the Determinate Document to the traveler on or before the date specified in
Article 10, paragraph 1; or
e. In cases where the implementation of the Tour has been precluded as scheduled according to the itinerary
described in the Contract Document as a result of causes attributable to us.

3,  Notwithstanding the provision of paragraph 1, when the traveler has been unable to receive the Tour Service as
described in the Contract Document after the start of the Tour due to causes not attributable to him/her, or when we inform him/her to that effect, the said traveler may cancel the Contract for that portion of the Tour Service which he/she has been unable to receive, without paying the cancellation fee.

4, In the case of the preceding paragraph, we will refund to the traveler the portion of the Tour Price related to the
portion of the Tour Service that has become unavailable. However, when the case of the preceding paragraph is not
due to causes attributable to us, we will refund to the said traveler after deducting from the said amount the cancellation fee, penalty charges and any other amount related to the expenses already paid or payable on or after the cancellation for the said Tour Service.
（Our Right to Cancel the Contract – Cancellation before the Start of the Tour）
 1, Article 17 In any of the following events, we may cancel the Subscription Type Organized Tour Contract prior to the start of the Tour by explaining to the traveler the reason for the cancellation:
a. In cases where it becomes known that the traveler does not meet the conditions required of Tour participants,
such as sex, age, qualifications, skills, etc., as specified by us beforehand;
b. In cases where the traveler is considered unable to participate in the said Tour due to illness, the absence of a
necessary aide/helper or other such causes;
c. In cases where the traveler is likely to cause trouble to other travelers or interfere with the smooth
implementation of the Tour as a group;
d. In cases where accommodating the traveler is burdensome and exceeds the responsibility provided for in the
Contract Content beyond a reasonable extent;
e. In cases where the number of travelers participating in the Tour does not reach the minimum number of
participants for the Tour as specified in the Contract Document;
f. In cases where it is highly likely that conditions required for implementation of the Tour as described at the
time of the execution of the Contract, such as the sufficient amount of snowfall necessary for a ski Tour, may not
come into being;
g. In cases where there arises causes beyond our control, such as acts of God, acts of war, civil commotion,
suspension of Tour Services by transportation and accommodation facilities, etc., orders from government and
other public agencies, and other causes, whereby it becomes impossible or highly unlikely to carry out the safe
and smooth implementation of the Tour as scheduled according to the itinerary described in the Contract
Document;
h. In cases where the Communication Contract has been executed, and the traveler is unable to settle in whole or
in part the liability related to his or her Tour Price, etc. as stipulated in the card membership rules of the
Affiliated Company due to such causes as the credit card held by the traveler becoming invalid; or
i. When it is found that the traveler falls under any of Article 7, items e through g.
2,  In cases where the traveler does not pay the Tour Price by the due date specified in the Contract Document as provided
in Article 12, paragraph 1, the traveler shall be considered to have cancelled the Subscription Type Organized Tour
Contract on the day immediately following the said due date. In this case, the said traveler shall pay a penalty charge in the
amount equal to the cancellation fee as specified in the preceding Article, paragraph 1.
3,  In cases where we cancel the Subscription Type Organized Tour Contract due to reasons specified in paragraph 1, item e, we will inform travelers participating in the Tour that the said Tour is to be cancelled before the 13th day
immediately preceding the starting date of the Tour in the case of a Domestic Trip (before the 3rd day in the case of a day trip) and before the 23rd day in the case of an Overseas Trip (before the 33rd day, if the starting date falls within the Peak Season as defined in Schedule I).
                                   （Our Right to Cancel the Contract – Cancellation after the Start of the Tour）
1, Article 18 In any of the following cases, we may cancel part of the Subscription Type Organized Tour Contract even after the start of the Tour by explaining to the traveler about the reason for the cancellation:
 a. In cases where the traveler is considered unable to continue the said Tour due to the absence of a necessary
aide/helper or other causes;
 b. In cases where the traveler interferes with the safe and smooth implementation of the said Tour by not following our instructions as given by our tour escort or other staff, or by disrupting the disciplinary order of group activities by physically assaulting or threatening the said staff or other travelers;
 c. When it is found that the traveler falls under any of Article 7, items e through g; or
 d. In cases where there arise causes beyond our control, such as acts of God, acts of war, civil commotion, suspension of Tour Services by transportation and accommodation facilities, etc., orders from government and other public agencies, and other causes, whereby it becomes impossible to continue the Tour.
 2, In cases where we have cancelled the Subscription Type Organized Tour Contract under the provision of the
preceding paragraph, the contractual relationship between our Company and the traveler shall cease to exist from the cancellation thereof. In such a case, it shall be deemed that our liability related to the Tour Service already provided to the traveler has effectively been redeemed.
 3,  In the case of the preceding paragraph, we will refund to the said traveler the amount remaining after deducting the cancellation fee, penalty charge and any other amount related to the expenses already paid or payable from the cancellation thereof for said Tour Service from the amount covering the portion of the said Tour Service which has yet to be offered to the traveler out of the Tour Price.
                                                                                 (Refund of Tour Price)
 1, Article 19 In cases where a refundable amount becomes due to the traveler as a result of the Tour Price being reduced under the provisions set forth in Article 14, paragraphs 3 through 5 or due to the cancellation of the Subscription Type Organized Tour Contract under the provisions of the preceding Articles 16 through 18, we will refund to the traveler the amount by which the Tour Price is reduced, within 7 days from the day immediately following the date of cancellation, in cases where the refund is due to cancellation prior to the start of the Tour, or within 30 days from the day immediately following the last day of the Tour as stated in the Contract Document, in cases where the said refund is due to a reduction of the Tour Price or cancellation after the start of the Tour.
 2,  In cases where the Communication Contract has been executed with the traveler, we will pay a refund to the
traveler according to the card membership rules of the Affiliated Company, if a refundable amount becomes due to
him/her as a result of a reduction of the Tour Price under the provisions set forth in Article 14, paragraphs 3 through 5, or due to the cancellation of the Communication Contract under the provisions of the preceding Articles 16 through 18. In this case, we will notify the traveler of the refundable amount due within 7 days from the day immediately following the date of cancellation in the case of a refund due to cancellation prior to the start of the Tour, or within 30 days from the day immediately following the last day of the Tour as stated in the Contract Document, in the case of a refund due to a reduction of the Tour Price or cancellation after the start of the Tour. The day upon which we notify the traveler shall be considered as the Date Card Used.
 3,  The provisions of the preceding two paragraphs shall not prevent the traveler or our Company from exercising the right to claim compensation for damages suffered under the provisions of Article 27 or Article 30, paragraph 1.
                                                 （Arrangement for Return Trip after Cancellation of the Contract）
1, Article 20 In cases where we have cancelled the Subscription Type Organized Tour Contract after the start of the Tour under the provisions of Article 18, paragraph 1, items a or d, we will undertake to make arrangements for the Tour Services as needed for the traveler to return to the place of departure of the said Tour at the request of the traveler.
2 In the case of the preceding paragraph, all expenses required for the return trip to the departure place shall be borne by the traveler.